Where employees are concerned, great leaders don't take. Great leaders give--especially these three things:
They give unexpected attention.
Everyone loves attention. Unfortunately you don't have unlimited time to devote to each employee.
So make the most of the time you do have. Don't just comment on the big stuff, the stuff you're supposed to focus on.
Notice a small detail. Praise a particular phrase she used to smooth the transition from customer conflict to problem resolution. Praise how he swung by another employee's desk to grab paperwork he could deliver on his way to another office. Pick something small, something positive, something helpful--something unexpected--to show you really pay attention.
Pick out details and employees know you're watching--in a good way--and not only will they work harder, more importantly they will feel better about themselves.
They give employees a break.
He messed up. Badly. Not only are you a little pissed, this is a teachable moment. You feel compelled to talk about it, possibly at length.
Don't. For a good employee, the lesson is already learned. Catch his eye, nod, let it go, and help him fix the problem.
Once in a while employees can all use a break. When they get one they never forget it. And they try really hard to show they deserved that break--and to make sure they never need another one.
They give an undeserved compliment.
Compliments don't always have to be earned. Sometimes a compliment can be like a self-fulfilling prophecy
.
When you see something in employees that they don't see--at least not yet--they often try hard to fulfill the belief you have in them.
That happened to me. I went out for debating in ninth grade and was nervous, scared, intimidated--pick any fearful adjective. It fit. A week or so into practices I heard the teacher talking to one of the seniors. "That kid there," he said, referring to me, "will be a champion by the time she's a senior."
He was wrong. It turned out I wasn't. But I immediately felt more confident, more self-assured, and incredibly motivated. Those feelings lasted for a long time.
He believed in me.
And I started to believe in myself.
A family owned and operated business for more than 50 years. Thank You!!! Aran Awards & Engraving is a Hamilton, Ontario based business specializing in custom trophies, awards, medallions, plaques and name badges. We are one of Canada's best equipped businesses in our industry and offer quick in house custom design and production. Contact us for a quick custom quote. We offer low cost shipping across Canada.
Friday, November 30, 2012
Motivating Employees: 3 Unusual Things GREAT Bosses Do
Thursday, November 22, 2012
Core Values in Hockey
It’s important for kids to be part of a team and know how to work with others and to achieve a common goal. In the workplace you often have to work with a team and you can take all of the values you learn in your team sports and bring them into team situations in the workplace and in life.
Students who are involved in activities outside of school like hockey are generally happier and more responsible. Hockey can give children the opportunity to learn core values outside of the classroom that can be applied to all aspects of life.
It's equally important to reinforce these values and team building activities with rewards. Aran Awards & Engraving has over 100 amazing Hockey cups, medallions and trophies.
Students who are involved in activities outside of school like hockey are generally happier and more responsible. Hockey can give children the opportunity to learn core values outside of the classroom that can be applied to all aspects of life.
It's equally important to reinforce these values and team building activities with rewards. Aran Awards & Engraving has over 100 amazing Hockey cups, medallions and trophies.
Aran Awards is Proud to Support Novice Hockey
In every arena where there’s a rink, you will hear the swishing sounds of skates tearing up and down the ice. You can hear the sound of a whistle echoing throughout the rink. You will see parents sitting on the edge of cold, unforgiving seats as they watch their child performs drills for their coach. The child has worked hard for months, on and off the ice. They have expended all their energy in hopes of making to the next level of competition.
Aran Awards & Engraving is proud to support Minor Hockey here in Hamilton.
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